Services - On Demand IT Services

centrexIT's On Demand IT Service gives small businesses access to a complete IT department, a proactive and automated preventative maintenance schedule, and the flexibility to control IT budgets. centrexIT's On Demand IT Service is ideal for small businesses seeking more than just reactive hourly IT support.

Stay ahead of problems

centrexIT's On Demand IT Service ensures peace of mind through a combination of advanced network monitoring tools and a highly experienced team of technicians. We begin troubleshooting potential issues before problems arise. Business continuity and maximum network uptime are critical to you business and centrexIT1s On Demand IT Service ensures both.

A complete IT department, when you need us

centrexIT's team consists of a complete IT department that is at your disposal with just a phone call or email. You will have access to complete network support from our remote and onsite highly trained engineers should the need arise. centrexIT understands that response times are critical when you have a technology issue.

Small Business Package

Includes initial server and up to 10 PC's
centrexITrs On Demand IT Service accommodates both small businesses and larger organizations that are seeking security and maintenance for their network. centrexIT's On Demand IT Service includes all of the below IT services and access to our experienced technology team.
PC Maintenance

Automated Scheduled Anti Virus Updates

Automated Scheduled Spyware Prevention and Deletion

Automated Temp File Deletion

Automate Patch Assessments & Updates

Comprehensive Tracking of All Software and Hardware on Each Desktop/Laptop

Detailed & Comprehensive Reports for Inventory & Preventative Maintenance Activities

Server Maintenance

Automated Daily Maintenance

Database Size Monitoring

Message Queue Monitoring

Event Log Monitoring

Service Monitoring

Security Patch Management

Service Pack Management

Core Health Monitoring

On Demand IT Service Hourly

Live Help Desk Support

Network Support and Administration

Strategic Planning and Guidance

Hosted Solutions (email, backup, spam filtering)

Onsite Support and Projects

Custom Development

Disaster Recovery Planning

On Demand IT Key Benefits:

Ensured Security, Productivity and Efficiency

Ensures end user productivity and up time through automated routine maintenance scheduled at specific intervals
Scheduled anti-virus* updates, spyware removal, and critical security patches deliver increased security and protection

Maximized Network Performance and Uptime

Immediate and comprehensive network views coupled with automatic alerts prevent network crashes and downtime
centrexIT is immediately alerted when your hard drive reaches 90% of its capacity. A full hard drive causes major server problems.

Live Access to Experienced Technicians

Gain real time access to a team of world-class engineers for end user issues all the way to complex network problems
Utilize a team of highly skilled onsite engineers that are scheduled based on your specific needs regardless of the technology issue

A proactive and flexible IT service plan for small businesses to get the IT support they need when they need it

PC Maintenance

Receive all the comprehensive preventative maintenance services your computer needs including desktop optimization, cleanup, and security updates
Gain a professional technology resource that still fits within your budget and increases the overall productivity and efficiency of your desktop environment

Server Maintenance

Ensure maximum uptime, better response time while mitigating any potential technology disasters before they occur
24 x 7 monitoring of critical and noncritical events, drive space monitoring, and overall performance ensures peace of mind that your most critical asset is under watchful eyes

On Demand IT Service.

Gain access to technology best practices derived from supporting thousands of end users
Complement an in house technology resource or team with the latest technology and access to skilled engineers as needed